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Interpreter - Work At Home BW (Aplica Eje Cafetero)

Work At Home BW (Aplica Eje Cafetero)

$ 1.800.000,00 (Mensual) ·  Armenia, Quindio ·  9 julio (actualizada)

Teleperformance Colombia

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Este sello certifica que los datos y actividad de esta empresa han sido verificado meticulosamente por parte de CompuTrabajo

25.108 evaluaciones
  • Descripción

  • The interpreter must be able to comprehend and analyze the reason why the customer is calling and must provide a specific resolution to each customer to assure and meet their expectations. In addition to fluency with American English the expert should have outstanding soft skills such as politeness and empathy.

    - Responsibilities

    Handle and carefully respond to all inbound and outbound customer inquiries

    Provide excellent customer service through active listening

    Treat sensitively all confidential customer information

    Update precisely records in required systems

    Deliver clear instructions

    Qualifications

    Technical Skills

    High school graduate (Must present diploma or certificate)

    College degree preferred and/or University student in Systems, Electrical Engineer, Computer Science, Business Administration, Banking, Commerce or other related

    English level: C1 or above

    Competencies and Specific Skills

    - Communication skills

    Multi-tasking skills

    Persuation and upselling

    Problem Resolution

    Initiative

    Work Experience

    As a must customer support – post-sales support (both in a technical environment)

    Preferred: at least 1 year of customer service
  • Requerimientos

  • Educación mínima: Bachillerato / Educación Media
  • Idiomas: Inglés
  • Edad: A partir de 18 años
  • Disponibilidad de viajar: Si
  • Disponibilidad de cambio de residencia: Si

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Resumen del empleo

  • Interpreter

  • Armenia, Quindio

  • Empresa

    Teleperformance Colombia
  • Tipo de contrato

    Contrato a término indefinido

  • Jornada

    Desde casa

  • Salario

    $ 1.800.000,00 (Mensual)

  • Aplicar