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Ingeniero de implementación/mantenimiento de Software - Bilingue b2

Bilingue b2

Bogotá, D.C., Bogotá, D.C. ·  Ayer (actualizada)

Sutherland Global Services SGS

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  • Descripción

  • Sutherland is seeking an analytical and attentive person to join us as The Operational Services Support Engineer will be responsible for the remote support and maintenance of the NICE platforms at the customer site. The OSS Engineer will manage NICE related issues and outages in a timely manner and enhance the client's ability to maintain the NICE system. In addition, the OSS Engineer will assist with NICE projects, installations, and change management as required to support the customer’s environment and infrastructure. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

    Qualifications

    -BS in Computer Science, Electrical Engineering or related technical degree preferred.

    -Great English skills B2 (non verbal and verbal)

    KNOWLEDGE, SKILLS, AND ABILITIES

    -Must have a minimum of 3-5 years of proven experience with the following:

    -Experience working with voice and data networks in the capacity of design, implementation or project management.

    -Availability to work in 24X7 operational support model with 5 day working including weekend shifts.

    -Microsoft operating systems, Windows Server, Networking, SQL, Security and VoIP technology.

    -Telephony experience and certifications – TDM, VoIP and CTI – advantage.

    -Telephony Experience with most common PBX, Switch and ACD Vendors - Avaya, Nortel, Aspect, Siemens and Cisco – advantage.

    -CTI Experience with most common PBX, Switch, ACD and CTI vendors – Avaya Map-D, DLG, CV-LAN, AES (TSAPI), Nortel Symposium, Aspect Prospect, Portal, Contact Server (CMI), Siemens Call-Bridge, Cisco ICM, Genesys – advantage.

    -Experience of working in medium or large teams. Must be a Team player!

    If you think this is something you’d be interested, apply now!
  • Requerimientos

  • Educación mínima: Universidad / Carrera técnica
  • 3 años de experiencia
  • Idiomas: Inglés
  • Edad: entre 18 y 99 años
  • Conocimientos: Linux, Windows, SQL Server, Análisis, Tecnología
  • Disponibilidad de viajar: No
  • Disponibilidad de cambio de residencia: No
  • Personas con discapacidad: Sí

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Resumen del empleo

  • Ingeniero de implementación/mantenimiento de Software

  • Bogotá, D.C., Bogotá, D.C.

  • Empresa

    Sutherland Global Services SGS
  • Tipo de contrato

    Contrato a término indefinido

  • Jornada

    Tiempo Completo

  • Aplicar