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Account Manager - Inglés: B2 to C1

Inglés: B2 to C1

Medellín, Antioquia ·  Hace 3 días (actualizada)

Altavista Editores S.A.S

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  • Descripción

  • This person provides high level pre and post sales support to our customers and to assigned Modern Language Specialists MLS and serves as the dedicated contact for all post sales customer issues as they arise.

    The Account manager is also, responsible for providing an advanced degree of account management, prospecting, and account analysis in partnership with their MLS.

    What kind of responsibilities you will have?

    1. Organize and facilitate product training to instructors via email, phone, and webinars

    2. Collaborate with tech support, customer service, and other internal departments to effectively resolve issues from customers and proactively escalate more complex issues.

    3. Support assigned MLS’s to achieve territory goals by managing a variety of pre and post-sales activities.

    4. Work with marketing on special faculty outreach projects

    5. Assist MLS with pricing quotes, off-cycle requests, custom pub requests, and inclusive access.

    What You'll Need

    2 years of experience in high-volume sales support or account management.

    Bachelor's degree required: Business Administration, International Business, Marketing, Language Teaching or related field.

    Excellent English written and verbal communication skills (B2 to C1)

    A high level of proficiency in Microsoft Word, Outlook, Excel, and PowerPoint.

    Demonstrated success managing multiple competing priorities in a deadline-driven and fast-paced environment

    Strong interpersonal skills demonstrated the ability to work well with a variety of personality types.

    Strong organization and time-management skills coupled with excellent attention to detail

    What we offer:

    Indefinite Contract and Prepaid Health Insurance

    Hybrid working model: 2 TO 3 days

    Working hours: Mon-Fri/7 am-5 pm
  • Requerimientos

  • Educación mínima: Universidad / Carrera Profesional
  • 3 años de experiencia
  • Idiomas: ,Inglés
  • Edad: entre 25 y 40 años
  • Disponibilidad de viajar: No
  • Disponibilidad de cambio de residencia: No

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Resumen del empleo

  • Account Manager

  • Medellín, Antioquia

  • Empresa

    Altavista Editores S.A.S
  • Tipo de contrato

    Contrato a término indefinido

  • Jornada

    Tiempo Completo

  • Aplicar