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  • Bilingual TrainerEntrenador Bilingue

  • Publicada:Ayer, 06:53 p. m.
  • Salario

  • A convenir
  • Localización

  • Bogotá, D.C., Bogotá, D.C.
  • Descripción

  • Hi there we are looking for a bilingual trainer, the core function of the trainer is to provide quality, cost effective, training of a high professional standard making demonstrable contribution to the achievement of the campaign’s goals and objectives. Supports and researches for any improvement in their skill’s performance.

    Responsibilities include:

    • Deliver training/refreshers to new and existing agents, QA Analysts or Supervisors. Update training material on an ongoing basis and consistently seek to improve results of training modules. Results are demonstrated by increased class pass rate.
    • Update quizzes covering all the training agenda, assuring that all material is contained and evaluated. All updates to have version control to ensure latest version is used.
    • Give feedback of all quizzes and daily progress with the trainees and operational contacts.
    • Deliver training/refresher solutions of any metric or to ensure all targets are met.
    • Design refresher training sessions with quizzes to reinforce topics. Work closely with Sales Operations.

    Job Requirements:

    • Clear understanding of our client’s needs and requirements.
    • Demonstrated skills in problem identification and resolution.
    • Great English level and strong written and verbal communication skills.
    • Requires excellent interpersonal skills, team building skills.
    • Ability to track performance following training/ workshops and make recommendations for improvement
    • Capability to ensure adherence to processes and procedures
    • Ability to coach others in problem solving
    • Ability to develop workshops and refresher training modules
    • Adaptable, flexible and positive to change.
    • Time management skills

  • Fecha de contratación: 31/01/2021
  • Requerimientos

  • Educación mínima: Universidad / Carrera técnica
  • Años de experiencia: 1
  • Idiomas: Inglés
  • Disponibilidad de viajar: No
  • Disponibilidad de cambio de residencia: No

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Resumen del empleo

  • Bilingual Trainer  Bogotá, D.C., Bogotá, D.C.

  • Empresa

  • Jornada

    Tiempo Completo

  • Tipo de contrato

    Contrato a término indefinido

  • Salario

    A convenir

  • Aplicar

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